"So for lazily undifferentiated chains, the tide is only going one way. Let’s not shed a tear for that. For independents stores with a genuinely distinctive or local offer, the internet offers an extension of their brand, or their footprint, or their experience. Let’s give a cheer for that. For wider strategic concerns, new patterns of local production and distribution may produce resilient, low-carbon, distributed economies. Let’s get behind that in particular."

— Dan Hill writes good things about retail.

11:04 am  •  8 June 2011